Kristin brings to PolicyWorks more than 20 years of experience in project management and research on health-related projects. She began her career at Georgetown University, supporting bio-behavioral research related to genetic testing for cancer susceptibility. In the years that followed, while at Florida State University, she conducted research in affect and epilepsy at Shands at the University of Florida in Gainesville. She has also worked in research, evaluation and project oversight in literacy, veterans’ services, and medical examiner competence. 

While supporting the Social Security Administration’s Ticket to Work program as a Mental Health Specialist, Kristen worked to increase and improve tools and supports linking individuals with serious mental illness to employment support service providers. More recently, she served as the Technical Assistance and Support Center Manager for the program, managing a team responsible for supporting the effectiveness of 1,000 disability employment support providers across the United States. 

She currently serves on the Care Delivery Team at the COPD Foundation in Washington, DC. As the Director of Population Health & Care Delivery, Kristen is responsible for connecting healthcare professionals, health systems administrators, and policymakers to the Foundation resources that can help to improve patient lives and optimize care across the health continuum.